MUNICIPAL RATES MANAGEMENT SYSTEM (MRMS)
This software proposal is the evolution of a property rate assessment and collection project we had implemented in 2019 for the Western Area Rural District Council (WARDC); for which we developed an android based software used as the primary tool used for property data collection, storage, billing and analytics, delivery, payments etc.
The MRMS valuation method combines surface area-based and points-based approaches in three tiers:
Property Assessment: Evaluates physical attributes (e.g., wall and roof materials, number of floors), using floor area and rate per square meter to establish a base value, then adjusts with other visible property features to generate an initial assessed value.
Council Adjustments and Zoning: Applies factors related to council services and amenities (like markets or garbage disposal points) to indirectly adjust the base assessment, reflecting the benefits from local services funded by taxes.
MRMS is now provisioned to service all 22 City and district councils with customized//tailored configurations and outputs. The platform now also provides a self service module for property owners to administer their properties; with a community engagement module for outreach to councils.
The Municipal Rates Management System supports international SDG initiatives like the World Bank’s Identification for Development (ID4D) program.
Login
Landing Screen after Login
Inaccessible Properties are captured here with image and geo coordinates for future visitation.
Property owner details (individuals or Organizations) captured here.
Property details captured here, including street number, name and boundary delimitation parameters
Tennant details are captured here including name and contact telephone number
Options to select occupancy type relating to owner and tenant.
Policy for inclusion of assessment parameter condition applied here on choosing certain assessment parameters
Two (2) Property image frames to capture and save property images in db accordingly.
Two (2) Property images are captured here; the primary of which will show on Demand Note.
Property options are selected here. This category does not affect Property Assessed Value calculations.
Property Roof materials are selected here including their condition based on physical sighting and verification
Assessment Parameters showing calculated rate and council adjustment amounts
Council adjustments are selected here based on prescribed information and data captured during assessment
Tennant details are captured here including name and contact telephone number
Digital Address generation done here with links for RDN delivery recipient details capture.
RDN delivery recipient details captured her on delivery of RDN for proof of delivery.
Grid where all assessed properties are saved locally for onward operations leading to delivery and synchronizing.
Live map view of property as shown on google maps with a pin/placeholder embedded with property information.
Navigation directions to properties assessed accessible feature for eased of identification for RDN delivery or otherwise.
Cashier Login Screen
Property Owner Login Screen
Property listings in grid view with overview of Property details and amount due; with details inset.
View Details page showing categorized details as per various attributes.
Property images Category showing the 2 captured images of the property during assessment.
Assessment History showing progressive evolution of assessment attributes.
Landlord Details showing all attributes captured with a feature to edit certain parameters for approval.
Landlord Details Edit Mode with allowed parameters for editing. Image proof to substantiate change a prerequisite.
Property Details with physical address with also geo-location attributes.
Property Details Edit Mode with Image capture to substantiate change a prerequisite.
Occupancy Details for Landlord or Tenant with a feature to edit certain parameters.
Occupancy Details Edit Mode with Image proof to substantiate change not a prerequisite.
Assessment Parameters showing all assessment attributes used in Assessed Value calculation.
Council Adjustments showing all council liabilities not provided effected as a deduction from the Assessed Value
Transaction Details s/d and logged including Amounts, Receipt No., Payee Name, Timestamp etc.
Demand Note download feature by year
Cashier Login landing screen after Property ID search with input for payment data
Cashier Login landing page with search functionality for overview of Payment.
View Details page showing categorized details as per various attributes.
Cashier Login landing page with discount and physical receipt image capture..
Community Engagement Platform council association choice option
Council Landing Page on CEP
Community Engagement Platform service category listings.
Community Engagement Platform complaints categories listed
Community Engagement Platform Demand Note complaints form.
Garbage collection scheduling
Emergency Services for Police, Fire Force and NEMS.
Police services request screen including image capture to backup request.
Web Admin portal for property administration
Saved assessed property records for subsequent administrative actions as is required.
Map view of all assessed properties with informative markers identifying each on the rooftops. Color indicators identify various milestones within the cycle; e.g., green markers indicate complete payment received for property. Other color codes for Delivery, Properties Unassessed/Assigned for Assessment etc.
RDN front page view showing all attributes used in rate calculation
RDN back page view showing other attributes used in rate calculation